Frequently Asked Questions
Let’s start with what you really want to know…
How Much Will This Cost Me?
$0.00. While it’s true that we don’t work for free, our services are free to you. Consumer protection laws, allow us to pursue collection of all attorney’s fees and court costs directly from the manufacturers upon the conclusion of a successful outcome. We’re confident that if we decide that you have a valid claim, that we’ll be able to reach an agreeable settlement. In the unlikely event that your claim is not successful, we won’t charge you anything either. We understand the headaches you have gone through to get to this point and you will never be billed for anything from our office…ever. There is absolutely no risk to you to give us a call. The initial evaluation, and all work we do on your behalf, is completely FREE to you. We’ll help you determine if you have a claim and assist you in the entire process from start to finish.
… and now for the rest of the questions.
What is a Lemon?
A lemon is a yellow citrus fruit that is often used as a way to add flavor to tea or water, or even to just make Lemonade! Wait, that’s not what you were asking? Okay then… A “Lemon” is also a term used to describe a car that has been continually plagued with problems despite constant repair.
What is The Lemon Law?
The Federal “Lemon Law” was originally passed in 1975 and since then all 50 states have enacted their own Lemon Laws as well. The Lemon Law for cars is designed to protect the consumer in case the manufacturer fails to deliver on a promise. When you buy a new car, the manufacturer makes certain promises to you as the consumer about the quality of that vehicle. If, for some reason, those promises are not met and the vehicle is continually in the shop for repairs, the law may protect you and require that the manufacturer provide you with a cash payment, a replacement car, or even be required to repurchase the vehicle from you.
How does the Process Work?
At The Lemon Law Attorneys, we are committed to providing you with the best possible assistance each step along the way in our representation of you. We like to say that the Lemon Law is as easy as 1-2-3. Our goal is to resolve your matter as efficiently as possible:
1. When you first contact us, we’ll get all the details regarding your vehicle’s problems and inform you what is needed for us to evaluate your claim. We’ll let you know how to begin that process.
2. After receiving all of your information, we’ll review your documents and determine if you have a valid claim. Once we establish that you do have a claim and you agree to allow us to represent you, we will handle all of the paperwork, filing, and negotiations with the manufacturer on your behalf. We’ll keep you informed of the settlement process and provide you counsel on the best way to proceed.
3. Once a settlement has been agreed to (you must be satisfied with the settlement terms in order for this to happen), we’ll will work directly with you and the manufacturer to insure that the terms of the settlement are met. Our representation of you is never complete until you have received your settlement proceeds.
Our approach allows The Lemon Law Attorneys to get you the best possible settlement in the shortest amount of time. It really is that simple. The best part is that you pay nothing. Applicable state and federal laws allow us to pursue and collect all legal fees and costs directly from the manufacturer. You will never be billed by us for anything…ever!
Does the Lemon Law apply to just cars? I have a motorcycle and boat too, are they covered?
While the Lemon Law generally applies to cars (both new, and in some states, used), there are other laws that cover different vehicles where the manufacturer has failed to live up to their warranty obligations. For example, the Magnuson-Moss Federal Warranty Act is a federal law that protects buyers of virtually any goods sold in the US that came with a written warranty. The law is sometimes called the “Federal Lemon Law.” This law not only applies to cars and trucks, it also applies boats, motorhomes, motorcycles, personal watercraft, and more. In fact, this law applies to any purchase made over $25 and is often used when filing claims for items such as appliances and furniture. If a product comes with a warranty that is not being honored, Magnuson-Moss may protect you.
Does the Lemon Law apply only to new cars?
Not always. State Lemon Law for cars applies to all new cars where there has been a breach of warranty. Many states also have provisions that allow for used cars to fall under these types of laws.
How long does the entire process take? Can I have a settlement by the end of the month?
The length of time required to reach a settlement depends upon many factors including, among many other things, type and length of repairs, repair history, vehicle, manufacturer, state of your claim, which law applies to your claim, and more. We strive to complete the process as quickly as possible and have a great deal of experience working with each manufacturer’s legal department. Because of our experience, we are often times able to push the process through to completion in a minimal amount of time. Give us a call and we’ll discuss what you can expect.
I’ve already taken my car to the dealer 2 times for repairs in the first 2 months. Is that enough? I don’t want to keep doing this if I can stop it now!
The Lemon Law varies for each state and understanding all the details of how it works can become a bit complicated. In some cases you may qualify based on the number of attempts to fix the problem, while in others you may qualify based on the number of days your car is “out of service” due to repairs. In short, the specifics of your qualification are dependent on many factors. Our experienced attorneys know the requirements for each state and will be able to quickly assess your eligibility for recovery. The reason we ask for you to call now is so that we can address the issue before it becomes worse and you can take the right steps to gather any information you may need to seek a claim from the manufacturer.
I asked the dealer and they told me my car doesn’t qualify as a lemon. Is this true?
A dealer’s job is to try to fix your car and make you happy with what they sold you. They are not in the legal profession and only an attorney with Lemon Law experience would be able to advise as to whether you have a valid Lemon Law claim. It’s important to note that even without a vehicle that qualifies under the Lemon Law, you may have a valid claim under a variety of other state and federal warranty laws. We have helped thousands of people in this case as well. A quick phone call will help explain all your possible claims.
Does it matter if I don’t live in the state where I purchased the car?
Each state has their own unique set of Lemon Laws. We can walk you thorough the process of finding which laws apply to your particular issues. Additionally, the Federal Lemon Law may apply regardless of where you purchased the vehicle and where you are now living.
How Much Can I Recover?
Depending upon the nature of the claim, you may be entitled to have the manufacturer purchase the car back from you less a charge for certain usage. There are also a number of other damages you may be entitled to depending upon your situation. Only a qualified Lemon Law attorney will be able to negotiate the best possible outcome of your claim. We understand the workings of the law and how each manufacturer is likely to handle each case. This experience allows us to maximize your recovery.
Can I just file a claim on my own? Why do I need to hire a Lemon Law attorney?
You certainly can file a claim on your own. Everyone has the right to file his or her own claim directly against the manufacturer, and if you are so inclined, then you are entitled to do so. However, any settlement you make independently with the manufacturer is likely to take much longer and be much less attractive than what you could possibly receive by working with a Lemon Law attorney. We have been doing this for many years and have served thousands of clients. We have all the necessary relationships with the right people within the manufacturer’s legal departments and they are used to handling these issues with us. Since we will never charge you for anything, the best part is that working with The Lemon Law Attorneys will cost much less than if you handled the case on your own. You’ll have no wasted time and effort running around trying to find the right person to manage your case and then trying to figure out what you need to file the claim. One call to us takes care of all your worries and you’ll have time to go on living your life.